Marred by glitches in its inaugural year, HealthCare.gov will begin accepting enrollments for 2015 beginning tomorow, Nov. 15, and ending Feb. 15, 2015.
Health and Human Services Secretary Sylvia Mathew Burwell promises a much smoother operation this time as the site has undergone extensive testing and changes and the call center staff has been beefed up.
Burwell also says site security is improved: “We’ve tested and retested our systems, putting ourselves through some of the industry’s most stringent protocols to ensure we’re taking the steps necessary to safeguard consumers’ personal information.”
At question is whether the bugs found in the recently relaunched SHOP (Small Business Health Insurance Option Program) section on the site will function fully. When five states were given an early test run this month, numerous glitches were found.
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