As visits to HealthCare.gov soared on Monday to the highest level ever — some 178,000 individuals at the same time — anxious consumers who were unable to get the help they needed to sign up for Obamacare coverage beginning Jan. 1 were given special enrollment period (SEP) status, according to the New York Times and USA Today.

Today is technically the final day to enroll in health insurance on the marketplaces for coverage beginning with the dawn of 2016, but those individuals who contacted the overwhelmed help center were told to leave their contact information so they could be enrolled at a later date, but with guaranteed Jan. 1 coverage.

CMS spokesperson Lori Lodes said: “More people are simultaneously shopping right now at HealthCare.gov than at any point this year or last year — and traffic continues to grow. We are seeing unprecedented demand.”


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